FAQs
🏥 What insurance companies do you work with?
I work with Aetna, Carelon Behavioral Health, UnitedHealthcare and Cigna through my partnership with Alma. You can view their full list of accepted plans on Alma’s website. I also support clients covered by TRICARE West through a separate agreement.
As of April 1, 2025, I am no longer accepting new clients with BlueCross BlueShield, including local plans like Regence, Premera, and Anthem. I deeply appreciate your understanding and am happy to support you in exploring alternative options or answering any questions you may have.
Please note: Insurance providers define benefits differently, and coverage depends on the details of your specific health plan. If you’re unsure about what’s included, I’m happy to help you review your options or guide you through the next steps.
🤔 How do I know if my insurance will cover therapy sessions?
There are several factors involved in insurance coverage. You can check your benefits directly through your insurance provider, Alma’s coverage checker, or contact me if you'd like personalized help reviewing your options.
💰 Will there be any out-of-pocket costs?
Possibly. Your plan’s deductible, copay, or coinsurance will determine this. I recommend calling your insurance provider and asking about mental health coverage.
I currently do not offer sessions on a sliding scale, but a discounted rate is available for clients who enroll in auto-pay. Please reach out if you'd like to explore additional options.
🧾 Why did I get charged for a session that is covered by insurance?
Insurance plans can change without much notice. Sometimes, you may be covered one month and not the next. I recommend monitoring updates from your insurer via email or mail, or contacting them directly for clarification.
🚫 What is your cancellation and no-show policy?
Cancellations made less than 48 business hours before your scheduled session are subject to the full session fee, as I cannot bill insurance for missed appointments. If you late-cancel or no-show three times in a six month period, I will discharge you from services and offer referrals to other community-based providers.
💳 What if I can’t afford your rate?
A discounted rate is available for clients enrolled in auto-pay. If that’s not enough support, please contact me to discuss alternatives. I’m happy to explore solutions with you.
🌎 What states are you licensed to practice?
I currently provide teletherapy services in:
Texas
Colorado
Washington
Florida
🏡 Do you provide in-person therapy sessions?
Not at this time. I provide teletherapy only so clients across multiple states can access support in a flexible and secure way.
📄 Where can I find information related to HIPAA, informed consent, and privacy practices?
Visit the Policies page to learn more. You’ll find information about HIPAA compliance, mobile communication practices, and state-specific guidelines.
💬 What can you help me with?
I support individuals working through:
Anxiety, depression, burnout, life transitions, and work stress
Generational trauma, sexual trauma, grief, low self-worth
For couples, I provide support around:
Reconnection, intimacy, financial strain, and healing after infidelity
I also work with:
Military personnel, veterans, and first responders facing PTSD, survivor’s guilt, transitioning to civilian life, social isolation, or suicidal ideation
Therapists experiencing vicarious trauma, burnout, or challenges with work-life balance and client engagement
🧭 Insurance & Support Resources
Looking to better understand your options? These tools can help you explore insurance coverage. Feel free to check out other health resources as well.